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About this table

SYNC Download & Installation History This table lists the current status of SYNC applications and updates for the vehicle featured on the page. Type indicates type of file selected, such as an update or application. Name labels each file. V...
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Download SYNC updates
Install SYNC updates
Upgrade SYNC
USB drive
USB port
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Can I download the SYNC Vehicle Health Report service at syncmyride.com?

No. SYNC Vehicle Health Report is factory-installed in select 2009, 2010 and 2011 model vehicles in the United States. However, owners of all 2009 and 2008 SYNC-equipped vehicles (except Mustang) may upgrade their SYNC to include 911 Assist and Vehicle Health Report. For details, view...
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All Related FAQs
Availability
Dealer Installation
Download SYNC updates
Install SYNC updates
SYNC technology
Syncmyride.com
Update SYNC
Upgrade
Upgrade SYNC
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Can I get SYNC on a 2008 or 2009 Mustang?

SYNC is standard on 2010 Mustangs. In 2009 model vehicles, an after-market kit was available for installation by authorized dealerships. The 2009 after-market kit is not upgradeable and does not offer the 911 Assist ® ...
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Aftermarket
Availability
Availability
Upgrade
Upgrade SYNC
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Can I update or enhance SYNC?

SYNC was designed to be updateable and customizable. View Update and Customize SYNC or How to update and customize SYNC. As new versions of software for SYNC are...
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Download SYNC updates
Install SYNC updates
Update SYNC
Upgrade SYNC
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Help for Downloads Widget (confirmed)

How do I change my vehicle? Change If you have more than one SYNC-equipped vehicle and you have registered and saved the vehicle information in your SYNC account, you may view information for those other vehicles by clicking Change. What is my SYNC Version? ...
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Download SYNC updates
Install SYNC updates
Update SYNC
Upgrade SYNC
USB drive
USB port
Vehicles
VIN
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Help for Downloads Widget (unconfirmed)

How do I change my vehicle? Change If you have more than one SYNC-equipped vehicle and you have registered and saved the vehicle information in your SYNC account, you may view information for those other vehicles by clicking Change. Why is my action required? ...
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Download SYNC updates
Install SYNC updates
Upgrade SYNC
Vehicles
VIN
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Help for Update and Customize SYNC

Available Downloads Applications and updates you choose for downloading are listed on this page. SYNC Updates SYNC is updateable, so there may be another compatible version listed under SYNC Updates. Available to enhance your SYNC SYNC is customizab...
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Dealership
Download SYNC updates
Install SYNC updates
SYNC Unit
Upgrade SYNC
USB drive
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How do I download and install updates and applications on SYNC?

Updating SYNC Keep your SYNC system up to date so you can get the most out of this exciting technology. Just follow this simple, three-step process. Prepare USB Drive Your first task is to locate a portable USB data storage device (we refer to it as a USB drive) on whi...
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Download SYNC updates
Install SYNC updates
SYNC technology
Update SYNC
Upgrade SYNC
USB drive
USB port
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How do I get the SYNC Vehicle Health Report Service?

All SYNC-equipped Ford, Lincoln and Mercury 2011 and 2010 vehicles come with the SYNC Vehicle Health Report service available for activation in the United States only. All 2009 and 2008 SYNC-equipped vehicles (except Mustang) can be upgraded to include this feature in the United States only. ...
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Dealer Installation
Upgrade
Upgrade SYNC
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How do I schedule an appointment with my dealer to upgrade my SYNC to include 911 Assist?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
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All Related FAQs
Dealer Installation
SYNC Owner Account
Update SYNC
Upgrade
Upgrade SYNC
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How do I use my SYNC Account page?

Your SYNC Account enables you to add and change vehicle and device information so that applications, updates and step-by-step instructions can be customized to your vehicle and devices. By reporting successful installations, you can keep your version of SYNC up-to-date. Click on the...
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Download SYNC updates
Install SYNC updates
Mobile Phone
Primary phone
Registration
Upgrade SYNC
Vehicles
VIN
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How do I use the SYNC Status Checker?

The SYNC Status Checker is a small piece of software that records the present version of SYNC installed in your vehicle. Once you choose to download the SYNC Status Checker onto your USB storage drive, plug it into SYNC’s USB port, and SY...
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Download SYNC updates
Install SYNC updates
SYNC Unit
Syncmyride.com
Update SYNC
Upgrade SYNC
USB
USB drive
USB port
VIN
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How do I view and change my SYNC Account information?

Owner Profile Information pages allow you to review your account information to confirm or to change. All information is required unless it is labeled optional. Edit allows you to change the information in the corresponding field. To change information, click the Edit button a...
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Download SYNC updates
Install SYNC updates
Primary phone
Syncmyride.com
Upgrade SYNC
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I need to upgrade to get 911 Assist; how much does it cost to upgrade?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
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All Related FAQs
Dealer Installation
Dealership
SYNC cost
Update SYNC
Upgrade
Upgrade SYNC
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I need to upgrade to get the Vehicle Health Report service; how much does it cost to upgrade?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include the SYNC Vehicle Health Report service. The upgrade—available now—is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may var...
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All Related FAQs
Availability
Availability
Dealer Installation
SYNC cost
SYNC Owner Account
Upgrade
Upgrade SYNC
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I tried downloading a SYNC update to my USB drive at syncmyride.com, but it failed. Why?

There may be a few reasons why the process of downloading SYNC updates or applications to your USB drive failed. 1.) The USB storage drive may not have been properly located by the download program. Safely remove the U...
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Download SYNC updates
Install SYNC updates
Update SYNC
Upgrade SYNC
USB
USB drive
USB port
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If SYNC comes out with a newer model, can I update without buying a new car?

SYNC is designed to be updateable. Updates can be downloaded onto a USB storage drive and then installed in your SYNC system via your vehicle’s USB port. System upgrades will be available through your Ford, Mercury and Lincoln dealership. More details on updates will be announced as they be...
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About SYNC
Dealership
Download SYNC updates
Ford Motor Company
Ford vehicles
Install SYNC updates
Lincoln vehicles
Mercury vehicles
Microsoft Auto
SYNC Unit
Update SYNC
Upgrade SYNC
USB
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Is a SYNC upgrade to include 911 Assist and Vehicle Health Report available now?

Yes. Owners of all SYNC-equipped vehicles (except Mustang) may upgrade their SYNC to include 911 Assist and Vehicle Health Report. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. To get the...
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All Related FAQs
All Related FAQs
Update SYNC
Upgrade
Upgrade SYNC
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My SYNC doesn't have 911 Assist; can I upgrade SYNC to include 911 Assist?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
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All Related FAQs
Availability
Dealer Installation
Dealership
Update SYNC
Upgrade
Upgrade SYNC
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My SYNC doesn't have Vehicle Health Report; can I upgrade SYNC to include Vehicle Health Report?

Most likely, yes. All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
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All Related FAQs
Availability
Availability
Dealer Installation
Ford vehicles
Lincoln vehicles
Mercury vehicles
Upgrade
Upgrade SYNC
Vehicles
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What is the SYNC Status Checker?

When you run the SYNC Status Checker, it records the version of SYNC currently installed in your vehicle so we can deliver the updates and applications specific to your SYNC unit. To get started, download the SYNC Status Checker.
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Download SYNC updates
Install SYNC updates
SYNC Unit
Syncmyride.com
Update SYNC
Upgrade SYNC
USB
USB drive
USB port
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When is 911 Assist available?

Select 2009 and 2010 model Ford, Lincoln and Mercury SYNC-equipped vehicles come with the 911 Assist service available for activation, in the United States and Canada only. However, all SYNC-equipped vehicles (except 2009 Mustangs) can now be upgraded to include this feature, in the United States an...
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Availability
Dealer Installation
Upgrade
Upgrade SYNC
Vehicles
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Which Ford, Lincoln and Mercury vehicles in the United States* have the SYNC Vehicle Health Report service?

The SYNC Vehicle Health Report service is available on all SYNC-equipped Ford, Lincoln and Mercury 2011 and 2010 vehicles in the United States only. Introduction timing of SYNC Vehicle Health Report on SYNC-equipped 2009 vehicles in the United States varies by vehicle. Please consult your authorize...
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Availability
Availability
Dealer Installation
Ford vehicles
Lincoln vehicles
Mercury vehicles
Upgrade
Upgrade SYNC
Vehicles
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Which vehicles have the SYNC Vehicle Health Report service and 911 Assist?

All 2011 and 2010, and select 2009 SYNC-equipped vehicles in the United States only come with the Vehicle Health Report service available for activation. All 2011 and 2010, and select 2009 SYNC-equipped vehicles in the United States and Canada only come with 911 Assist. All 2008 and 2009 SYNC-equip...
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Availability
Availability
Availability
Dealer Installation
Ford vehicles
Lincoln vehicles
Mercury vehicles
Upgrade
Upgrade SYNC
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