FAQs

SYNC Download & Installation History

This table lists the current status of SYNC applications and updates for the vehicle featured on the page.

Type indicates type of file selected, such as an update or application.

Name labels each file.

Version lists the version number of each file.

Description lists the details of each file.

Status indicates the existing condition of the file, which may be one of the following:

• CI: Confirmed Install
  You have successfully downloaded and installed the files and reported the successful installation.
• CU: Confirmed Uninstall
  You have successfully downloaded the uninstaller, uninstalled the files from SYNC and reported the successful uninstall of files.
• DFI: Downloaded for Install
  You have successfully downloaded the file to your USB drive. The file is now ready to be installed on SYNC.
• DFU: Downloaded for Uninstall
  You have successfully downloaded the uninstaller to your USB drive. The file is now ready to be installed on SYNC.
• RFI: Requested for Install
  You have requested to download the listed file. Next step is to download the file to your USB drive, and then upload the file to SYNC.
• RFU: Requested for Uninstall
  Your have requested to download an uninstall application. Next step is to download the uninstall file to your USB drive, and then upload the file to SYNC.

Date lists the date of the most recent activity related to the file.

Report successful installs ensures you have the latest version of SYNC. Once you have downloaded applications and updates to your USB drive and uploaded them to SYNC through SYNC’s USB port, SYNC will automatically validate that you have successfully installed the application on the USB drive. Please be sure to access the same USB drive through the Please report successful installs link so that the installation is recorded in your account.