•  
  • Making Calls
  • Playing Music
  • Using SYNC
  • Using Services
  • Owner to Owner
  • FAQs

Support

Please Log In Or Select A Vehicle To Start

Login or register below to access customized SYNC support, or get SYNC support without registering–just click "Select Vehicle" to get started.

If you’re already a registered user at another Ford, Lincoln or Mercury website–you can use that username and password to log in below.
SYNC Owner Account
  Log In or Register
Get SYNC support without registering
  Select Vehicle
 

SYNC Announcements


Don’t have 911 Assist™ and Vehicle Health Report?

Now, most owners of SYNC-equipped vehicles (except Mustang) may upgrade their SYNC to include these features.

911 Assist is available in the United States and Canada only. Vehicle Health Report is available in the United States only.

 Log In to Get the Upgrade

Frequently Asked Questions

Below you can search the complete list or browse FAQs.
  Search

Other Resources for Owners

Update & Customize SYNC

Add new features, customize or update your SYNC's software.

Owner to Owner

Registered owners can share tips and talk about SYNC.