FordLincolnMercury
 

Contact Us by Phone or Mail

 

Ford
United States
Phone:

800-392-3673 (FORD)

TDD for the hearing impaired: 800-232-5952

Mail:

Ford Motor Company

Customer Relationship Center

P.O. Box 6248

Dearborn, MI 48126

Hours of Operation:

Monday – Saturday

8:30 AM – 5:00 PM local time

 
Canada
Phone:

800-565-3673 (FORD)

Mail:

Ford Motor Company of Canada, Limited

Customer Relationship Centre

P.O. Box 2000

Oakville, Ontario, L6J5E4

Hours of Operation:

Monday – Friday

8:30 AM – 5:00 PM local time

 
Mexico
Phone:

01800-0013673

Mail:

Ford Motor Company

Guillermo Gonzalez Camarena #1500

Col. Centro Santa Fe

C.P.: 01210

Mexico, DF

Hours of Operation:

Monday – Friday

8:00 AM – 10:00 PM Mexico Time (CST 06-00)

 
Lincoln
United States
Phone:

800-521-4140

Mail:

Lincoln Customer Relationship Center

P.O. Box 1304

Dearborn, MI 48121

Hours of Operation:

Monday – Saturday

8:30 AM – 5:00 PM local time

 
Canada
Phone:

1-800-387-9333

Mail:

Ford Motor Company of Canada, Limited

Customer Relationship Centre

P.O. Box 2000

Oakville, Ontario, L6J5E4

Hours of Operation:

Monday – Friday

8:30 AM – 5:00 PM local time

 
Mexico
Phone:

01800-0013673

Mail:

Ford Motor Company

Guillermo Gonzalez Camarena #1500

Col. Centro Santa Fe

C.P.: 01210

Mexico, DF

Hours of Operation:

Monday – Friday

8:00 AM – 10:00 PM Mexico Time (CST 06-00)

 
Mercury
United States
Phone:

800-521-4140

Mail:

Mercury Customer Relationship Center

P.O. Box 6128

Dearborn, MI 48121

Hours of Operation:

Monday – Saturday

8:30 AM – 5:00 PM local time

 
Canada
Phone:

800-565-3673 (FORD)

Mail:

Ford Motor Company of Canada, Limited

Customer Relationship Centre

P.O. Box 2000

Oakville, Ontario, L6J5E4

Hours of Operation:

Monday – Friday

8:30 AM – 5:00 PM local time

 
Mexico
Phone:

01800-0013673

Mail:

Ford Motor Company

Guillermo Gonzalez Camarena #1500

Col. Centro Santa Fe

C.P.: 01210

Mexico, DF

Hours of Operation:

Monday – Friday

8:00 AM – 10:00 PM Mexico Time (CST 06-00)


Quick Start Guide

If you are new to SYNC, this is the place to start. You’ll be making calls and controlling your media player in no time—all with voice commands!
How to download and install updates and applications