FAQs

No, SYNC does not broadcast any information.

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SYNC does not collect information about your driving.

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SYNC does not collect information on driving or your vehicle. SYNC technical information related to the SOFTWARE is collected. Microsoft Corporation, their affiliates, and/or their designated agent may use this information solely to improve their products or to provide customized services o...

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Vehicle Information Please review and confirm the current vehicle information we have on file for you. If your VIN is not accurate, please click on "Re-enter your VIN" and enter it again. Log In Information All of this information is required unless indicated...

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The text message feature is available only if your paired phone is ON and connected to SYNC. So if you lend your car to someone and your phone is not connected to SYNC, your text messages, phonebook or recent call history cannot be accessed by SYNC.

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The SYNC platform is independent of a vehicle’s engine. Security is vitally important to the Ford Motor Company and Microsoft. Effective measures have been taken to protect SYNC from viruses, and we do not share any information on our strategies or tactics.

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