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FAQs

Personalization

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Can I personalize Traffic, Directions and Information to make it more relevant to me?

Yes. Visit syncmyride.com, log in to your SYNC owner account and look for the Traffic, Directions and Information module to get started. There are two ways to personalize the service. Creating saved points and traffic alerts : Saved address points are the addresses you mi...
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Address Points
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Favorites
Personalization
SYNC Owner Account
Voice commands
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Do my personalized traffic alerts ever expire or get deleted from my SYNC owner account?

Traffic alerts do not expire nor are they deleted unless you delete them. If you no longer wish to receive traffic alerts to your mobile phone, you can do two things: Change your traffic alert preferences in your SYNC owner account. Reply to a traffic alert text message* with...
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Personalization
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How do I create or edit traffic alerts?

Log in to your SYNC owner account and look for the Traffic, Directions and Information module to get started. Click the Personalize Your Services button and look for the area of the site called Traffic & Directions. First, create two Address Points—a start point and a destina...
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Address Points
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Personalization
SYNC Owner Account
Traffic Alerts
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How do I get a traffic report?

You get a traffic report in your vehicle, between your current location and a particular destination point. Traffic reports are voice-activated so you access them using simple voice commands. To get a traffic report : Connect to Traffic, Directions and Information in your veh...
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Address Points
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Personalization
Traffic Alerts
Voice commands
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How does Traffic, Directions and Information know when to send me a mobile traffic alert?

When you schedule traffic alerts online in your SYNC owner account, you specify the start and end dates and select the days of the week that you want to receive traffic alerts. During this time period, the traffic alert service continually monitors traffic conditions on the main routes bet...
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Personalization
Text Messages
Traffic Alerts
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What are address points and how do I create and save them?

Address points are the places you might want directions to or from, and/or two points between which you want a traffic report. You create and save address points online, in your SYNC owner account. For example, you might create and save two address points called Home and Work. ...
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Address Points
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Personalization
SYNC Owner Account
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What are Favorites, and how do I create them?

Favorites are the news, sports and weather information that you want easy, voice-command access to when you're in your vehicle. You can create favorites online, and reference them later by name in the vehicle, or you can create favorites while you're in your vehicle. Crea...
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Favorites
News, Sports, Weather
Personalization
SYNC Owner Account
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What are the benefits of Traffic, Directions and Information?

Traffic, Directions and Information is a low-cost service that provides constantly updated information through a mobile phone call—right over your vehicle's audio system—so you don't need a map screen, printed directions, or to purchase DVDs for updates. With advanced ve...
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Business Search
Personalization
Traffic Alerts
Turn-by-turn Directions
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What are turn-by-turn directions?

Turn-by-turn directions are a feature of Traffic, Directions and Information that provide you with easy to understand, in-vehicle driving directions to wherever you want to go. Get voice-activated directions to: Businesses. Personalized locations, such as home and work....
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Address Points
All Related FAQs
Personalization
Turn-by-turn Directions
Voice commands
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