FordLincolnMercury
 
  •  
  • SYNC Owner Center
  • Troubleshooting Tips
  • FAQs
  • SYNC Features By Model Year
  • Shop For SYNC

FAQs

Availability

View more FAQ topics

Select a question below to view the answer


Can I get the enhancements to the SYNC Traffic, Directions and Information service on my SYNC?

If you have the service, you'll receive the stocks, horoscopes, movies and travel enhancements to the SYNC Traffic, Directions and Information service automatically. Also view Which vehicles have Traffic, Directions and Informa...
Details

Related Topics

All Related FAQs
Availability
Entertainment
Stocks
Travel
Back to top

Does Traffic, Directions and Information work in Ford, Lincoln, and Mercury rental vehicles?

Yes. Traffic, Directions and Information is portable, meaning during the course of your subscription, you can use the service in any SYNC-equipped vehicle with Traffic, Directions and Information.
Details

Related Topics

All Related FAQs
Availability
Subscription
Back to top

How can I tell if I have Traffic, Directions and Information in my vehicle?

Not all Ford, Lincoln, and Mercury vehicles have Traffic, Directions and Information. You can tell if you have Traffic, Directions and Information using voice-commands and the radio buttons in your vehicle. Simply press the VOICE button and say, "Services." If you have the...
Details

Related Topics

All Related FAQs
Availability
Back to top

I have more than one Ford, Lincoln or Mercury vehicle; do I need more than one subscription to Traffic, Directions and Information?

No. Traffic, Directions and Information is portable, meaning during the course of your subscription, you can use the service in any SYNC-equipped vehicle with Traffic, Directions and Information.
Details

Related Topics

All Related FAQs
Availability
Subscription
Back to top

In which areas of the United States are traffic reports available?

Traffic reports are currently available for most major freeways and interstates and roads in 95 U.S. markets and additional markets are being added all the time. Current coverage areas are listed below, alphabetically by city: Albany, NY Albuquerque, NM Allentown...
Details

Related Topics

All Related FAQs
Availability
Mobile Phone
Traffic Alerts
Back to top

In which countries is Traffic, Directions and Information available?

Traffic, Directions and Information is available in the United States only. Other regions are being evaluated for future service availability.
Details

Related Topics

All Related FAQs
Availability
Back to top

Is the software update for Traffic, Directions and Information available now?

SYNC-equipped 2011 vehicles with Traffic, Directions and Information do not require a software update. For select 2010 vehicles, the SYNC update to include Traffic, Directions and Information* is available. To get the update, log in to or create a SYN...
Details

Related Topics

Availability
Install SYNC updates
Update SYNC
Back to top

Is there an after-market kit for Traffic, Directions and Information?

Currently, Traffic, Directions and Information is not available as an upgrade or as an after-market kit—it is available only on select 2010 vehicles and in select markets in the United States. For more information, view: Whic...
Details

Related Topics

All Related FAQs
Availability
Back to top

Is Traffic, Directions and Information available in Canada?

No. Traffic, Directions and Information is available in the United States only. Other regions are being evaluated for future service availability.
Details

Related Topics

All Related FAQs
Availability
Back to top

Is Traffic, Directions and Information available in different languages?

No. Traffic, Directions and Information is available only in English at this time.
Details

Related Topics

All Related FAQs
Availability
Back to top

Is Traffic, Directions and Information available in Mexico?

No. Traffic, Directions and Information is available in the United States only. Other regions are being evaluated for future service availability.
Details

Related Topics

All Related FAQs
Availability
Back to top

Is Traffic, Directions and Information available in the U.S. Territories?

Traffic, Directions and Information is available in the United States only. Other regions are being evaluated for future service availability.
Details

Related Topics

All Related FAQs
Availability
Back to top

My SYNC doesn't have Traffic, Directions and Information; can I upgrade to get it?

No. Traffic, Directions and Information is a new service that runs on upgraded hardware; currently available only in select 2011 and 2010 model vehicles in the United States only. Not available in conjunction with Navigation Systems in 2010, 2009 or 2008 SYNC-equipped vehicles. For more in...
Details

Related Topics

All Related FAQs
Availability
Back to top

My vehicle has a Navigation System. Can I get SYNC’s Traffic, Directions and Information on it?

Now, SYNC's Traffic, Directions and Information service is available on select 2011 SYNC-equipped vehicles with Navigation Systems. The service is not available on 2010, 2009 and 2008 SYNC-equipped vehicles with Navigation Systems; however, the voice-activated Navigation System offers DVD mappin...
Details

Related Topics

All Related FAQs
Availability
Back to top

What is business search?

Business search is a feature of Traffic, Directions and Information that allows you to say the name of a business or business category and hear the search results in your vehicle. Business search provides you with the following: The telephone number and the ability to call the...
Details

Related Topics

All Related FAQs
Availability
Business Search
Text Messages
Turn-by-turn Directions
Voice commands
Back to top

When will the enhancements to the SYNC Traffic, Directions and Information service be available?

Beginning May 15, 2010, you'll be able to access stocks, horoscopes, movies and travel enhancements to the Traffic, Directions and Information service. When connected to the service, simply say the name of the feature you wish to access. On May 15, 2010, SYNC owners who subscri...
Details

Related Topics

All Related FAQs
Availability
Entertainment
Stocks
Travel
Voice commands
Back to top

Which vehicles have Traffic, Directions and Information?

Most 2011 SYNC-equipped Ford, Lincoln and Mercury vehicles come with Traffic, Directions and Information. And now, Traffic, Directions and Information is available with select 2011 SYNC-equipped vehicles with Navigation Systems. Following is a list of 2010 vehicles that could have this service when...
Details

Related Topics

All Related FAQs
Availability
Back to top

Will I need to upgrade my SYNC to get the enhancements to the SYNC Traffic, Directions and Information service?

If you have the service, you'll receive stocks, horoscopes, movies and travel enhancements to the SYNC Traffic, Directions and Information service automatically. No upgrades are necessary.
Details

Related Topics

All Related FAQs
Availability
Entertainment
Stocks
Travel
Back to top