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Does Traffic, Directions and Information work in Ford, Lincoln, and Mercury rental vehicles?

Yes. Traffic, Directions and Information is portable, meaning during the course of your subscription, you can use the service in any SYNC-equipped vehicle with Traffic, Directions and Information.
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How can I tell if I have Traffic, Directions and Information in my vehicle?

Not all Ford, Lincoln, and Mercury vehicles have Traffic, Directions and Information. You can tell if you have Traffic, Directions and Information using voice-commands and the radio buttons in your vehicle. Simply press the VOICE button and say, "Services." If yo...
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I have more than one Ford, Lincoln or Mercury vehicle; do I need more than one subscription to Traffic, Directions and Information?

No. Traffic, Directions and Information is portable, meaning during the course of your subscription, you can use the service in any SYNC-equipped vehicle with Traffic, Directions and Information.
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In which areas of the United States are traffic reports available?

Traffic reports are currently available for most major freeways and interstates and roads in 95 U.S. markets and additional markets are being added all the time. Current coverage areas are listed below, alphabetically by city: Albany, NY Albuquerque, NM Allentown...
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In which countries is Traffic, Directions and Information available?

Traffic, Directions and Information is available in the United States only. Other regions are being evaluated for future service availability.
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Is the software update for Traffic, Directions and Information available now?

For select 2010 vehicles, the SYNC update to include Traffic, Directions and Information* is available. To get the update, log in to or create a SYNC owner account now. *Traffic, Directions and Information is available on select 2010 vehi...
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Install SYNC updates
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Is there an after-market kit for Traffic, Directions and Information?

Currently, Traffic, Directions and Information is not available as an upgrade or as an after-market kit—it is available only on select 2010 vehicles and in select markets in the United States. For more information, view: Whic...
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Is Traffic, Directions and Information available in Canada?

No. Traffic, Directions and Information is available in the United States only. Other regions are being evaluated for future service availability.
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Is Traffic, Directions and Information available in different languages?

No. Traffic, Directions and Information is available only in English at this time.
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Is Traffic, Directions and Information available in Mexico?

No. Traffic, Directions and Information is available in the United States only. Other regions are being evaluated for future service availability.
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Is Traffic, Directions and Information available in the U.S. Territories?

Traffic, Directions and Information is available in the United States only. Other regions are being evaluated for future service availability.
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My SYNC doesn't have Traffic, Directions and Information; can I upgrade to get it?

No. Traffic, Directions and Information is a new service that runs on upgraded hardware; currently available only in select 2010 model vehicles in the United States only. Not available in conjunction with Navigation Systems. For more information, view:...
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My vehicle has the Navigation System radio. Can I get SYNC’s Traffic, Directions and Information on it?

SYNC's Traffic, Directions and Information service is not available on the Navigation System radio; however, the voice-activated Navigation System offers DVD mapping with Global Position System (GPS) technology and a voice guidance feature. Also view...
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What is business search?

Business search is a feature of Traffic, Directions and Information that allows you to say the name of a business or business category and hear the search results in your vehicle. Business search provides you with the following: The telephone number and the ability to call the...
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Business Search
Text Messages
Turn-by-turn Directions
Voice commands
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Which vehicles have Traffic, Directions and Information?

Following is a list of 2010 vehicles that could have this service when equipped with SYNC: Please note : Standard equipment and introduction timing of this feature varies by vehicle. Ask your dealer for details. Focus, Fusion, Flex, Expedition, F150, SuperDuty, Sport-Trac,...
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