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FAQs

Address Points

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Can I personalize Traffic, Directions and Information to make it more relevant to me?

Yes. Visit syncmyride.com, log in to your SYNC owner account and look for the Traffic, Directions and Information module to get started. There are two ways to personalize the service. Creating saved points and traffic alerts : Saved address points are the addresses you mi...
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How do I create or edit traffic alerts?

Log in to your SYNC owner account and look for the Traffic, Directions and Information module to get started. Click the Personalize Your Services button and look for the area of the site called Traffic & Directions. First, create two Address Points—a start point and a destina...
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Address Points
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How do I get a traffic report?

You get a traffic report in your vehicle, between your current location and a particular destination point. Traffic reports are voice-activated so you access them using simple voice commands. To get a traffic report : Connect to Traffic, Directions and Information in your veh...
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Address Points
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Personalization
Traffic Alerts
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How many address points can I create in my SYNC owner account?

You can create up to 25 address points.
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I set up a traffic alert, but haven't received one on my mobile phone yet; why not?

Traffic alerts are only sent if an incident arises on one of the main routes between two address points you set up in your SYNC account and only during the specific times you specify. If you expected a traffic alert but didn't receive one, consider the following troubleshooting tips:...
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What are address points and how do I create and save them?

Address points are the places you might want directions to or from, and/or two points between which you want a traffic report. You create and save address points online, in your SYNC owner account. For example, you might create and save two address points called Home and Work. ...
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Address Points
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What are turn-by-turn directions?

Turn-by-turn directions are a feature of Traffic, Directions and Information that provide you with easy to understand, in-vehicle driving directions to wherever you want to go. Get voice-activated directions to: Businesses. Personalized locations, such as home and work....
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Address Points
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