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Can I download the SYNC Vehicle Health Report service at syncmyride.com?

No. SYNC Vehicle Health Report is pre-installed in select 2009 model vehicles in the United States. However, owners of all SYNC-equipped vehicles (except Mustang) may upgrade their SYNC to include 911 Assist and Vehicle Health Report. For details, view...
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Can I get SYNC on a 2008 or 2009 Mustang?

SYNC is standard on 2010 Mustangs. In 2009 model vehicles, an after-market kit was available for installation by authorized dealerships. The 2009 after-market kit is not upgradeable and does not offer the 911 Assist ® ...
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Can I view a Vehicle Health Report in different languages?

The SYNC Vehicle Health Report service can be viewed in English only at this time.
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How do I get the SYNC Vehicle Health Report Service?

Select 2009 and 2010 model Ford, Lincoln and Mercury SYNC-equipped vehicles come with the SYNC Vehicle Health Report service available for activation, in the United States only. However, all SYNC-equipped vehicles (except 2009 Mustangs) can now be upgraded to include this feature, in the United Stat...
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I need to upgrade to get the Vehicle Health Report service; how much does it cost to upgrade?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include the SYNC Vehicle Health Report service. The upgrade—available now—is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may var...
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Is the SYNC Vehicle Health Report service available in Canada?

No. The SYNC Vehicle Health Report service is available only in the United States. Other North American regions are being evaluated for future service availability.
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Is the SYNC Vehicle Health Report service available in Mexico?

No. The SYNC Vehicle Health Report service is available only in the United States. Other North American regions are being evaluated for future service availability.
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Is the SYNC Vehicle Health Report service available in the U.S. territories?

No. The SYNC Vehicle Health Report service is available only in the United States. Other North American regions are being evaluated for future service availability.
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My SYNC doesn't have Vehicle Health Report; can I upgrade SYNC to include Vehicle Health Report?

Most likely, yes. All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
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What is the SYNC Vehicle Health Report service?

Wondering if your vehicle's operating systems are performing properly? Just say "Vehicle Health" and you'll create a personalized online report for your vehicle. Vehicle Health Report shows you vehicle diagnostics, scheduled maintenance information and recall information, and lets you schedule servi...
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Where is the SYNC Vehicle Health Report service available?

The SYNC Vehicle Health Report service is available in the United States. The service is not available in Canada, Mexico or the U.S. territories, though these regions are being evaluated for future service availability.
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Which 2009 model Ford, Lincoln and Mercury vehicles in the United States* will have the SYNC Vehicle Health Report service?

The SYNC Vehicle Health Report service is available on the following vehicles: F150, F SuperDuty, Escape, Escape Hybrid, Mariner, Mariner Hybrid, Explorer, Mountaineer, SportTrac, Expedition, Navigator, Edge, MKX, Flex, Taurus, Taurus X, Sable, MKS, and Focus. Introduction timing of the S...
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Which vehicles have the SYNC Vehicle Health Report service and 911 Assist?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include these features. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. The upgrade—available now—is a soft...
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