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Can I download the SYNC Vehicle Health Report service at syncmyride.com?

No. SYNC Vehicle Health Report is factory-installed in select 2009, 2010 and 2011 model vehicles in the United States. However, owners of all 2009 and 2008 SYNC-equipped vehicles (except Mustang) may upgrade their SYNC to include 911 Assist and Vehicle Health Report. For details, view...
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Can I get SYNC on a 2008 or 2009 Mustang?

SYNC is standard on 2010 Mustangs. In 2009 model vehicles, an after-market kit was available for installation by authorized dealerships. The 2009 after-market kit is not upgradeable and does not offer the 911 Assist ® ...
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Can I view a Vehicle Health Report in different languages?

The SYNC Vehicle Health Report service can be viewed in English only at this time.
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How do I get the SYNC Vehicle Health Report Service?

All SYNC-equipped Ford, Lincoln and Mercury 2011 and 2010 vehicles come with the SYNC Vehicle Health Report service available for activation in the United States only. All 2009 and 2008 SYNC-equipped vehicles (except Mustang) can be upgraded to include this feature in the United States only. ...
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I need to upgrade to get the Vehicle Health Report service; how much does it cost to upgrade?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include the SYNC Vehicle Health Report service. The upgrade—available now—is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may var...
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Is the SYNC Vehicle Health Report service available in Canada?

No. The SYNC Vehicle Health Report service is available only in the United States. Other North American regions are being evaluated for future service availability.
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Is the SYNC Vehicle Health Report service available in Mexico?

No. The SYNC Vehicle Health Report service is available only in the United States. Other North American regions are being evaluated for future service availability.
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Is the SYNC Vehicle Health Report service available in the U.S. territories?

No. The SYNC Vehicle Health Report service is available only in the United States. Other North American regions are being evaluated for future service availability.
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My SYNC doesn't have Vehicle Health Report; can I upgrade SYNC to include Vehicle Health Report?

Most likely, yes. All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
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What is the SYNC Vehicle Health Report service?

Wondering if your vehicle's operating systems are performing properly? Just say "Vehicle Health" and you'll create a personalized online report for your vehicle. Vehicle Health Report shows you vehicle diagnostics, scheduled maintenance and recall information, and lets you seamlessly schedule servic...
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Where is the SYNC Vehicle Health Report service available?

The SYNC Vehicle Health Report service is available in the United States. The service is not available in Canada, Mexico or the U.S. territories, though these regions are being evaluated for future service availability.
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Which Ford, Lincoln and Mercury vehicles in the United States* have the SYNC Vehicle Health Report service?

The SYNC Vehicle Health Report service is available on all SYNC-equipped Ford, Lincoln and Mercury 2011 and 2010 vehicles in the United States only. Introduction timing of SYNC Vehicle Health Report on SYNC-equipped 2009 vehicles in the United States varies by vehicle. Please consult your authorize...
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Which vehicles have the SYNC Vehicle Health Report service and 911 Assist?

All 2011 and 2010, and select 2009 SYNC-equipped vehicles in the United States only come with the Vehicle Health Report service available for activation. All 2011 and 2010, and select 2009 SYNC-equipped vehicles in the United States and Canada only come with 911 Assist. All 2008 and 2009 SYNC-equip...
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