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Can I download the SYNC Vehicle Health Report service at syncmyride.com?

No. SYNC Vehicle Health Report is pre-installed in select 2009 model vehicles in the United States. However, owners of all SYNC-equipped vehicles (except Mustang) may upgrade their SYNC to include 911 Assist and Vehicle Health Report. For details, view...
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Can I get SYNC on a 2008 or 2009 Mustang?

SYNC is standard on 2010 Mustangs. In 2009 model vehicles, an after-market kit was available for installation by authorized dealerships. The 2009 after-market kit is not upgradeable and does not offer the 911 Assist ® ...
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Do some LG mobile phones have problems connecting to SYNC?

The following (discontinued) LG Phones may experience a problem connecting to SYNC: LG VX-8350 LG VX-8500 LG VX-5500 LG VX-8300 The problem is that SYNC can't automatically download your phonebook from these phones. This only happens if your SYNC is e...
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How do I get the SYNC Vehicle Health Report Service?

Select 2009 and 2010 model Ford, Lincoln and Mercury SYNC-equipped vehicles come with the SYNC Vehicle Health Report service available for activation, in the United States only. However, all SYNC-equipped vehicles (except 2009 Mustangs) can now be upgraded to include this feature, in the United Stat...
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How do I schedule an appointment with my dealer to upgrade my SYNC to include 911 Assist?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
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I need to upgrade to get 911 Assist; how much does it cost to upgrade?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
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I need to upgrade to get the Vehicle Health Report service; how much does it cost to upgrade?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include the SYNC Vehicle Health Report service. The upgrade—available now—is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may var...
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I upgraded my SYNC, do I need to re-pair my mobile phone?

The 911 Assist and Vehicle Health Report upgrade and the Traffic, Directions and Information update all require that you pair your mobile phone again with SYNC and re-download your contacts from your mobile phonebook. We also recommend deleting the previous Bluetooth-SYNC connection that was on you...
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Is a SYNC upgrade to include 911 Assist and Vehicle Health Report available now?

Yes. Owners of all SYNC-equipped vehicles (except Mustang) may upgrade their SYNC to include 911 Assist and Vehicle Health Report. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. To get the...
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My SYNC doesn't have 911 Assist; can I upgrade SYNC to include 911 Assist?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
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My SYNC doesn't have Vehicle Health Report; can I upgrade SYNC to include Vehicle Health Report?

Most likely, yes. All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
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What is the SYNC Vehicle Health Report service?

Wondering if your vehicle's operating systems are performing properly? Just say "Vehicle Health" and you'll create a personalized online report for your vehicle. Vehicle Health Report shows you vehicle diagnostics, scheduled maintenance information and recall information, and lets you schedule servi...
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When is 911 Assist available?

Select 2009 and 2010 model Ford, Lincoln and Mercury SYNC-equipped vehicles come with the 911 Assist service available for activation, in the United States and Canada only. However, all SYNC-equipped vehicles (except 2009 Mustangs) can now be upgraded to include this feature, in the United States an...
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Which 2009 model Ford, Lincoln and Mercury vehicles have 911 Assist?

911 Assist will be available on the following vehicles: F150, F SuperDuty, Escape, Escape Hybrid, Mariner*, Mariner Hybrid*, Explorer, Mountaineer*, SportTrac, Expedition, Navigator, Edge, MKX, Flex, Taurus, Taurus X, Sable*, MKS, and Focus. Introduction timing of 911 Assist varies by vehic...
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Which 2009 model Ford, Lincoln and Mercury vehicles in the United States* will have the SYNC Vehicle Health Report service?

The SYNC Vehicle Health Report service is available on the following vehicles: F150, F SuperDuty, Escape, Escape Hybrid, Mariner, Mariner Hybrid, Explorer, Mountaineer, SportTrac, Expedition, Navigator, Edge, MKX, Flex, Taurus, Taurus X, Sable, MKS, and Focus. Introduction timing of the S...
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Which vehicles have the SYNC Vehicle Health Report service and 911 Assist?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include these features. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. The upgrade—available now—is a soft...
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