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Can I download the SYNC Vehicle Health Report service at syncmyride.com?

No. SYNC Vehicle Health Report is factory-installed in select 2009, 2010 and 2011 model vehicles in the United States. However, owners of all 2009 and 2008 SYNC-equipped vehicles (except Mustang) may upgrade their SYNC to include 911 Assist and Vehicle Health Report. For details, view...
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Can I get SYNC on a 2008 or 2009 Mustang?

SYNC is standard on 2010 Mustangs. In 2009 model vehicles, an after-market kit was available for installation by authorized dealerships. The 2009 after-market kit is not upgradeable and does not offer the 911 Assist ® ...
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Do some LG mobile phones have problems connecting to SYNC?

The following (discontinued) LG Phones may experience a problem connecting to SYNC: LG VX-8350 LG VX-8500 LG VX-5500 LG VX-8300 The problem is that SYNC can't automatically download your phonebook from these phones. This only happens if your SYNC is e...
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How do I get the SYNC Vehicle Health Report Service?

All SYNC-equipped Ford, Lincoln and Mercury 2011 and 2010 vehicles come with the SYNC Vehicle Health Report service available for activation in the United States only. All 2009 and 2008 SYNC-equipped vehicles (except Mustang) can be upgraded to include this feature in the United States only. ...
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How do I schedule an appointment with my dealer to upgrade my SYNC to include 911 Assist?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
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I need to upgrade to get 911 Assist; how much does it cost to upgrade?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
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I need to upgrade to get the Vehicle Health Report service; how much does it cost to upgrade?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include the SYNC Vehicle Health Report service. The upgrade—available now—is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may var...
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I upgraded my SYNC, do I need to re-pair my mobile phone?

The 911 Assist and Vehicle Health Report upgrade and the Traffic, Directions and Information update all require that you pair your mobile phone again with SYNC and re-download your contacts from your mobile phonebook. We also recommend deleting the previous Bluetooth-SYNC connection that was on you...
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Is a SYNC upgrade to include 911 Assist and Vehicle Health Report available now?

Yes. Owners of all SYNC-equipped vehicles (except Mustang) may upgrade their SYNC to include 911 Assist and Vehicle Health Report. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. To get the...
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My SYNC doesn't have 911 Assist; can I upgrade SYNC to include 911 Assist?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
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My SYNC doesn't have Vehicle Health Report; can I upgrade SYNC to include Vehicle Health Report?

Most likely, yes. All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
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What is the SYNC Vehicle Health Report service?

Wondering if your vehicle's operating systems are performing properly? Just say "Vehicle Health" and you'll create a personalized online report for your vehicle. Vehicle Health Report shows you vehicle diagnostics, scheduled maintenance and recall information, and lets you seamlessly schedule servic...
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When is 911 Assist available?

Select 2009 and 2010 model Ford, Lincoln and Mercury SYNC-equipped vehicles come with the 911 Assist service available for activation, in the United States and Canada only. However, all SYNC-equipped vehicles (except 2009 Mustangs) can now be upgraded to include this feature, in the United States an...
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Which Ford, Lincoln and Mercury vehicles have 911 Assist?

911 Assist is available on most SYNC-equipped 2011, 2010, and 2009 Ford, Lincoln and Mercury vehicles. Introduction timing and capabilities of 911 Assist varies by vehicle. Please consult your authorized dealershipship regarding availability. All SYNC-equipped vehicles (except Must...
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Which Ford, Lincoln and Mercury vehicles in the United States* have the SYNC Vehicle Health Report service?

The SYNC Vehicle Health Report service is available on all SYNC-equipped Ford, Lincoln and Mercury 2011 and 2010 vehicles in the United States only. Introduction timing of SYNC Vehicle Health Report on SYNC-equipped 2009 vehicles in the United States varies by vehicle. Please consult your authorize...
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Which vehicles have the SYNC Vehicle Health Report service and 911 Assist?

All 2011 and 2010, and select 2009 SYNC-equipped vehicles in the United States only come with the Vehicle Health Report service available for activation. All 2011 and 2010, and select 2009 SYNC-equipped vehicles in the United States and Canada only come with 911 Assist. All 2008 and 2009 SYNC-equip...
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