FordLincolnMercury
 
  •  
  • Making Calls
  • Playing Music
  • Using SYNC
  • Using Services
  • Owner to Owner
  • FAQs

FAQs

Dealer Installation

View more FAQ topics

Select a question below to view the answer


Can I download the SYNC Vehicle Health Report service at syncmyride.com?

No. SYNC Vehicle Health Report is pre-installed in select 2009 model vehicles in the United States. However, owners of all SYNC-equipped vehicles (except Mustang) may upgrade their SYNC to include 911 Assist and Vehicle Health Report. For details, view...
Details

Related Topics

All Related FAQs
Availability
Dealer Installation
Download SYNC updates
Install SYNC updates
SYNC technology
Syncmyride.com
Update SYNC
Upgrade
Upgrade SYNC
Back to top

How do I get the SYNC Vehicle Health Report Service?

Select 2009 and 2010 model Ford, Lincoln and Mercury SYNC-equipped vehicles come with the SYNC Vehicle Health Report service available for activation, in the United States only. However, all SYNC-equipped vehicles (except 2009 Mustangs) can now be upgraded to include this feature, in the United Stat...
Details

Related Topics

All Related FAQs
Availability
Dealer Installation
Upgrade
Upgrade SYNC
Back to top

How do I schedule an appointment with my dealer to upgrade my SYNC to include 911 Assist?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
Details

Related Topics

All Related FAQs
Dealer Installation
SYNC Owner Account
Update SYNC
Upgrade
Upgrade SYNC
Back to top

I need to upgrade to get 911 Assist; how much does it cost to upgrade?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
Details

Related Topics

All Related FAQs
Dealer Installation
Dealership
SYNC cost
Update SYNC
Upgrade
Upgrade SYNC
Back to top

I need to upgrade to get the Vehicle Health Report service; how much does it cost to upgrade?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include the SYNC Vehicle Health Report service. The upgrade—available now—is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may var...
Details

Related Topics

All Related FAQs
Availability
Availability
Dealer Installation
SYNC cost
SYNC Owner Account
Upgrade
Upgrade SYNC
Back to top

My SYNC doesn't have 911 Assist; can I upgrade SYNC to include 911 Assist?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
Details

Related Topics

All Related FAQs
Availability
Dealer Installation
Dealership
Update SYNC
Upgrade
Upgrade SYNC
Back to top

My SYNC doesn't have Vehicle Health Report; can I upgrade SYNC to include Vehicle Health Report?

Most likely, yes. All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include this feature. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. For details, view...
Details

Related Topics

All Related FAQs
Availability
Availability
Dealer Installation
Ford vehicles
Lincoln vehicles
Mercury vehicles
Upgrade
Upgrade SYNC
Vehicles
Back to top

What's the benefit of selecting a preferred dealership when I activate Vehicle Health Report at syncmyride.com?

Selecting a preferred dealership online allows SYNC to retrieve vehicle and maintenance information from your preferred dealer when you run a Vehicle Health Report. SYNC also retrieves vehicle information directly from your vehicle. Information from your preferred dealer is combine...
Details

Related Topics

All Related FAQs
Dealer Installation
Run a Report
SYNC Owner Account
Syncmyride.com
Vehicle Maintenance
Back to top

When is 911 Assist available?

Select 2009 and 2010 model Ford, Lincoln and Mercury SYNC-equipped vehicles come with the 911 Assist service available for activation, in the United States and Canada only. However, all SYNC-equipped vehicles (except 2009 Mustangs) can now be upgraded to include this feature, in the United States an...
Details

Related Topics

All Related FAQs
Availability
Dealer Installation
Upgrade
Upgrade SYNC
Vehicles
Back to top

Which 2009 model Ford, Lincoln and Mercury vehicles have 911 Assist?

911 Assist will be available on the following vehicles: F150, F SuperDuty, Escape, Escape Hybrid, Mariner*, Mariner Hybrid*, Explorer, Mountaineer*, SportTrac, Expedition, Navigator, Edge, MKX, Flex, Taurus, Taurus X, Sable*, MKS, and Focus. Introduction timing of 911 Assist varies by vehic...
Details

Related Topics

All Related FAQs
Availability
Dealer Installation
Ford vehicles
Lincoln vehicles
Mercury vehicles
Upgrade
Vehicles
Back to top

Which 2009 model Ford, Lincoln and Mercury vehicles in the United States* will have the SYNC Vehicle Health Report service?

The SYNC Vehicle Health Report service is available on the following vehicles: F150, F SuperDuty, Escape, Escape Hybrid, Mariner, Mariner Hybrid, Explorer, Mountaineer, SportTrac, Expedition, Navigator, Edge, MKX, Flex, Taurus, Taurus X, Sable, MKS, and Focus. Introduction timing of the S...
Details

Related Topics

All Related FAQs
Availability
Availability
Dealer Installation
Ford vehicles
Lincoln vehicles
Mercury vehicles
Upgrade
Upgrade SYNC
Vehicles
Back to top

Which vehicles have the SYNC Vehicle Health Report service and 911 Assist?

All SYNC-equipped vehicles (except Mustang) are able to be upgraded to include these features. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary. The upgrade—available now—is a soft...
Details

Related Topics

All Related FAQs
Availability
Availability
Availability
Dealer Installation
Ford vehicles
Lincoln vehicles
Mercury vehicles
Upgrade
Upgrade SYNC
Back to top

Why do I need Vehicle Health Report; doesn't my dealership notify me about required maintenance?

Your dealership may still notify you regarding vehicle maintenance. Vehicle Health Report is a Driver Service that provides you with additional information about the status of certain vehicle warning indicators, maintenance information and any open recalls.
Details

Related Topics

All Related FAQs
Dealer Installation
Dealership
Vehicle Maintenance
Back to top