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FAQs

Tested Media Players

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Does my Sony device work with SYNC?

Many newer Sony portable devices, including the PSP, support MP3, WAV, WMA and M4A file formats — all of which work with SYNC. This includes the latest series of Network Walkman products such as the NWZ-A818 and NWZ-S615F media players. Prior to August 2007, many Sony devices used the...
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Compatibility
File formats
Media Player
Tested Media Players
USB drive
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How can I charge my media player while in the vehicle?

The SYNC USB connection provides power to the device as well as connectivity, so your media player charges while it is connected to the USB port and the vehicle is running. Also view ...
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Battery
Charge
Charging
Charging battery
Media Player
Tested Media Players
USB
USB port
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How can I return to the beginning of a chapter in my Audio book?

To move to the beginning of a chapter in an audio book press the SEEK LEFT button on the radio. Please Note: When playing the only chapter or last chapter of an audio book in a playlist, pressing the SEEK RIGHT button on the radio may not take you back to the beginning of the playlist. Use...
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SYNC controls
Tested Media Players
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What does Recommended mean?

The star symbol indicates that the media player is recommended because of its high level of compatibility with SYNC.
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Compatibility
Media Player
Tested Media Players
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What file formats will SYNC play?

SYNC will recognize and play MP3, WMA, AAC and WAV files. For additional information, view Media Players We've Tested So Far.
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Compatibility
SYNC technology
SYNC Unit
Tested Media Players
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What is firmware and how do I find out which version is on my media player?

Firmware is a special type of software that controls the basic functions of your media player. SYNC is designed to work with the firmware versions listed on the Media Players We've Tested So Fa...
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Compatibility
Firmware
iPod
Media Player
Tested Media Players
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What is firmware?

Firmware is software that is embedded in the hardware of a device. Firmware often can be programmed and updated after the device has been manufactured. Versions of firmware are released as updates become available. Please contact your mobile phone carrier or device manufacturer for the fir...
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Compatibility
Firmware
iPod
Media Player
Mobile Phone
Tested Media Players
Tested Mobile Phones
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What media players and music formats does SYNC support?

SYNC works with most popular media players equipped with a USB connection, including iPod*, Zune, Plays for Device players and most USB drives. SYNC also plays audio files on most USB storage drives. Supported audio formats include MP3s, AAC, WMA and WAV. For a frequently updated l...
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File formats
iPod
Media Player
SYNC functions
Sync My iTunes
Tested Media Players
USB
USB drive
USB port
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Why does SYNC not play the protected media on my iPod?

You may need a special cable in order to play protected content and playlists on your iPod using SYNC. Please locate your media player and correlating firmware version on the chart on the Tested Media Players page and l...
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Auxiliary input jack
Cables
Firmware
Sync My iTunes
Tested Media Players
USB
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Will my media player work with SYNC?

The answer is likely: “Yes!” Most popular media players work with SYNC, including iPod*, Zune, “Plays for Device” players, and most USB drives. Supported audio formats include MP3s, AAC, WMA, and WAV. Want to view and print a frequently updated list? ...
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Compatibility
iPod
Media Player
Memory stick
SYNC functions
Tested Media Players
USB drive
USB port
Vehicle stereo system
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Will SYNC understand my playlist from my media player?

SYNC recognizes most playlists on your media player. Also view Media Players We've Tested So Far and How to use...
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Media Player
Playlists
Tested Media Players
Voice commands
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