FordLincolnMercury
 
  •  
  • SYNC Owner Center
  • Troubleshooting Tips
  • FAQs
  • SYNC Features By Model Year
  • Shop For SYNC

FAQs

Auxiliary input jack

View more FAQ topics

Select a question below to view the answer


Can I use my Apple iPod Shuffle with SYNC?

The Apple iPod Shuffle may be used in your vehicle, but its more simplified design does not enable it to be used via SYNC’s USB connection. If you want to use SYNC to listen to music from an iPod Shuffle, you will need to connect it to your vehicle’s auxiliary input jack and control it manually with...
Details

Related Topics

Auxiliary input jack
Cables
Compatibility
iPod
Media Player
USB
Back to top

Can I use my iPod or iPhone’s controls (such as the click wheel) while connected to SYNC’s USB port?

During the time your iPod or iPhone is connected to SYNC’s USB port, you cannot use the controls of the iPod or iPhone to select a new song or playlist. The only way to make a selection is by using a voice command or the radio buttons using SYNC. If you would like to use the controls of the...
Details

Related Topics

Auxiliary input jack
Cables
iPod
SYNC controls
USB
USB port
Voice commands
Back to top

Can I use one of the older iPods with SYNC, such as the iPod Photo, iPod with Click Wheel, and the iPod Mini?

Many older iPods are compatible with SYNC, however, they may require a special cable. Please locate your media player and correlating firmware version on the chart on on the Media Players We've Tested So Far page and look for a...
Details

Related Topics

Auxiliary input jack
Cables
iPod
Media Player
Back to top

Does my media player have to be plugged into the USB port all the time?

If you are playing music through the USB port, the media player must be plugged into SYNC. However, if your media player supports Bluetooth Audio Streaming (A2DP) profiles, you may be able to play it through the SYNC system wirelessly, without using the USB port, if the device has been paired to SYN...
Details

Related Topics

Audio Streaming
Auxiliary input jack
Cables
Media Player
USB
USB drive
USB port
Back to top

What is a source?

Source refers to the source of music or other data that SYNC is going to access. You might have a USB device connected to the USB port and a Bluetooth device engaged at the same time, and a third device connected to the auxiliary input jack. There are times when SYNC will need to know which device y...
Details

Related Topics

Auxiliary input jack
Bluetooth
SYNC controls
SYNC functions
USB
USB drive
USB port
Vehicle stereo system
Back to top

Why does SYNC not play the protected media on my iPod?

You may need a special cable in order to play protected content and playlists on your iPod using SYNC. Please locate your media player and correlating firmware version on the chart on the Tested Media Players page and l...
Details

Related Topics

Auxiliary input jack
Cables
Firmware
Sync My iTunes
Tested Media Players
USB
Back to top