FAQs

You only need to use Sync My iTunes when SYNC communicates that it is not able to index all the music on your media player. If you receive this message when you plug your media player into your vehicle, then you should run the Sync My iTunes software on your iTunes library. After Sync My iTunes make...

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Sync My iTunes is downloadable software for Microsoft Windows based PCs only. The system requirements for Sync My iTunes are the same as the Apple iTunes software: iTunes Windows Requirements 32-bit editions of Windows XP Service Pack 2 or Vista 6...

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Sync My iTunes is a Microsoft Windows based downloadable software program that corrects common errors in your iTunes music library, so that your music can be indexed by SYNC.

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Indexing is the way SYNC categorizes the music it finds on your media player. By indexing the music, SYNC can play selections by track, artist, album, genre and similar music categories. SYNC automatically indexes your music every time the player is connected to SYNC by the USB port. SYNC will begin...

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In order for music to be played on SYNC, it is necessary for SYNC to retrieve and categorize music according to a song’s attributes, or metadata—information about each song such as Title, Artist, Album, and Genre—which is extracted from your music library. Sometimes this metadata is blank, or contai...

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In order to ensure that all digital media on your iPod can be played, it must be indexed first. The Album, Artist, Genre and Song metadata must be properly populated in iTunes and then synchronized with the player before connecting your iPod to SYNC. If you need assistance on updating your...

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