Is a SYNC upgrade to include 911 Assist and Vehicle Health Report available now?
Yes. Owners of all SYNC-equipped vehicles (except Mustang) may upgrade their SYNC to include 911 Assist®
and Vehicle Health Report. The upgrade is a software installation performed by dealers, and eligible customers are responsible for dealer installation charges, which may vary.
To get the upgrade you will need to:
- Create or log in to your SYNC Owner account now.
- Go to the Update & Customize page.
- Select Dealer-Installed Updates.
- Print the Request for SYNC Upgrade Form and bring it to your dealer.
- Make an appointment with your preferred dealership.
Vehicle Health Report is available in the United States only, 911 Assist is available in the United States and Canada only.
Only use mobile phones and other devices, even with voice commands, when it is safe to do so, and use extreme caution. Driving while distracted may take the driver’s focus off the road, which can result in loss of vehicle control, accident and injury. The driver’s primary responsibility is the safe operation of the vehicle.
Currently, SYNC AppLink, SYNC Services, and Vehicle Health Report are available in the United States only. 911 Assist® available in the United States and Canada only.